Customer Information

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From June 2015 onwards we'll be providing on-line virtual training sessions and helpful advice on both MicroGuide™ and the MultiGuide versions of our Content Management Systems to any Registered User of the service. We'll be running bi-weekly Master Classes and full training sessions starting with a Master Class on Friday 12th June 2015 from 11.30am to 1pm UK time.

So, if you have some questions that you'd like answers to or would just like a refresh on a specific component of the Portal, come along to a Master Class and (hopefully) all your questions will be answered! There is no charge and you can come to as many classes as you wish and stay for as long as you like. We realise that it's not always easy to remember how to use a service that you don't use everyday so this is our commitment to you to make sure you keep getting the best from MicroGuide™. It's also a great way to see, hear and learn about new features and functionality that we're constantly putting in the service and the App. You'll also have the ear of the development team if you have any ideas on how we can make a great service even better! Once a month we'll run a full MicroGuide™ training course from beginning to end. This is also free to attend for existing customers and is particularly aimed at new users inside Medical Organisations that have expanded their use of MicroGuide™ from just antimicrobial guidance to multiple guide types. However, everyone is welcome.

Any customers who would like to take advantage of the supplemental MASTER CLASS or TRAINING sessions need to REGISTER at microguide@horizonsp.co.uk as soon as possible. Simply send us an email from the mail account that's registered with us and we'll enroll you on the next course. Subscribing customers can access as many training courses as they wish and can stay online for as long as they want

Here's the full list of our schedule Training Dates between now and the June of 2016

 

Training Date

Master Class Session

Full Training Session

4th December 2015

2.00pm – 4.30pm

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18th December 2015

-

2.00pm – 4.30pm

8th January 2016

2.00pm – 4.30pm

-

22nd January 2016

-

2.00pm – 4.30pm

5th February 2016

2.00pm – 4.30pm

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19th February 2016

-

2.00pm – 4.30pm

4th March 2016

2.00pm – 4.30pm

-

18th March 2016

-

2.00pm – 4.30pm

8th April 2016

2.00pm – 4.30pm

-

22nd April 2016

-

2.00pm – 4.30pm

6th May 2016

2.00pm – 4.30pm

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20th May 2016

-

2.00pm – 4.30pm

3rd June 2016

2.00pm – 4.30pm

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17th June 2016

-

2.00pm – 4.30pm